Telecaller Executive
Telecaller Executive
Job Type :
Telecaller Executive
Experience :
Fresher and Experienced
Qualification :
Graduation
CTC :
1.5 Lakh
Working Days :
6 days
Position :
Telecaller Executive
Department :
Sales
Location :
514,PNB building, 2nd floor, Hazipur Market, Sector-104, Noida
Job Responsibilities :
- Making outbound calls to prospective customers or clients from a provided list or database.
- Understanding the product or service being offered thoroughly to effectively communicate its features and benefits to potential customers.
- Initiating sales calls to generate leads, follow up on inquiries, and close sales deals.
- Conducting market research to identify potential customers and their needs.
- Handling inbound calls from customers, addressing their queries, providing product information, and resolving complaints or issues.
- Maintaining accurate and updated records of calls, interactions, and transactions using CRM (Customer Relationship Management) software or other designated systems.
- Meeting or exceeding daily, weekly, and monthly sales targets.
- Developing and nurturing relationships with customers to ensure customer satisfaction and retention.
- Collaborating with sales and marketing teams to develop effective strategies for lead generation and conversion.
- Participating in training sessions to improve product knowledge, sales techniques, and communication skills.
- Keeping abreast of industry trends, competitor activities, and market dynamics.
- Adhering to company policies, procedures, and compliance regulations during all interactions with customers.